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Privacy Policy

General Information

At Borel Lift Ltd., we consider the protection of personal data of our employees,
users, business partners, or other persons with whom we are cooperating paramount
and it is an integral part of our business processes. This document describes what
personal information we collect, the ways we collect it, on what grounds, for what
purposes we use it, how long we keep it, with whom we share it, the steps we take to
protect personal data, and the rights and choices you have in relation to the collection
and use of your data.

Our “Privacy Policy” was adopted as one of the measures to comply with the
requirements of Regulation (EU) 2016/679 of the European Parliament and Council of
27 April 2016 on the protection of individuals with regard to the processing of personal
data and the free movement of such data, and applies from May 25, 2018.

Basic principles of data processing

In processing the personal data of our employees, clients, suppliers, subcontractors,
business partners and others we adhere to the following:

  1. Visitors to our websites
    To improve user experience while visiting our site, we collect personal information in the form of “cookies”. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and view our services and improve our user experience on our sites and services. More about cookies and how we use them find in our Cookie policy.
  2. Marketing purposes
    Through advertising and promotion, we may process personal information related to sending newsletters, organizing events and webinars. Special consent allows the use of photos from our own sources for the purpose of advertising and promotion.

What data are we collecting, for what purpose, and how long do we keep your data?

  1. Visitors to our websites
    To improve user experience while visiting our site, we collect personal information in the form of “cookies”. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and view our services and improve our user experience on our sites and services. More about cookies and how we use them find in our Cookie policy.
  2. Marketing purposes
    Through advertising and promotion, we may process personal information related to sending newsletters, organizing events and webinars. Special consent allows the use of photos from our own sources for the purpose of advertising and promotion.

WITH WHOM WE SHARE YOUR DATA

Based on a legitimate interest, if there is a legal obligation or explicit authorization under the law or in accordance with your given consent, in the following cases, we may pass on your personal information to third parties:

  1. For the purpose of fulfilling legal obligations or preventing misuse, personal data may be forwarded to the legislative, supervisory and regulatory bodies within and outside the territory of the Republic of Croatia.
  2. In order to fulfill contractual obligations towards employees and external associates – personal data can be forwarded to external associates with whom Borel Lift d.o.o. has a contract on business cooperation with which we have a contract for processing personal data, where all personal data protection measures.
  3. Financial institutions (eg Fina, etc.)

When transferring data, we take care that all protection measures are assured, that the minimum amount of data that is required in order to realize the requested service is transmitted, and that the processing limitation principle is respected.

Collected personal data in processed in the Republic of Croatia. In exceptional cases it is processed in other countries (with the application of appropriate personal data protection measures, in ways prescribed by the rules for processing within the EU).

Your rights and how to use them

Each respondent whose personal information is collected and processed has the following rights:

  1. The right to access data
    The respondent has the right to obtain a certificate of processing when his or her personal data is processed, the purpose of the processing, the categories of personal data processed, the recipients to whom the personal data has been disclosed etc., in addition to be informed about the collection and further processing of any other personal data.
  2. The right to correct or supplement personal information
    If you believe that your personal information is inaccurate or incomplete, you may contact us at any time and request a correction of your personal information or submit a supplemental correction to complete your personal information. It is your obligation to notify us of changes regarding your personal information so that we can update it.
  3. The right to delete personal data (“Right to oblivion”)
    The respondent has the right to request the deletion of his information in one of the following cases (i) that your personal information is no longer necessary in relation to the purpose for which it was collected; (ii) withdrawal your consent regarding processing, if there is no other legal basis for processing your data; (iii) if you object to the processing or there are no more legitimate reasons for processing; (iv) if personal data is proven to be unlawfully processed.
  4.  The right to data transfer
    The respondent has the right to receive personal data relating to him, which he or she has given to the processing leader in a structured, commonly used and machine-readable format, and has the right to transfer that data to another processing leader without interference by the processing leader to whom personal information is provided, that if: (i) processing is based on consent or in accordance with the contract; (ii) processing is an automated process; (iii) on the basis of a legal obligation.
  5. The right to withdraw consent
    You may withdraw consent for any purpose of processing at any time; In that case, we will no longer use your personal information collected on the basis of consent for the stated purposes.

If you want to exercise one of these rights, you may contact us at the section below. If you feel that your right guaranteed by the General Data Protection Regulation has been violated, you can report a violation of the rights to the “Personal Data Protection Agency”, Zagreb, Martićeva 14.

SECURITY

In accordance with the regulations governing the protection of personal data, we are obliged to protect personal data and to take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful treatment of it and its accidental loss, destruction or damage. We have contractually committed third parties with whom we have a business relationship, who process personal data based on this business relationship, to act in accordance with the regulations in question.

Access to your personal information is limited to those employees who need this information. We continuously educate our employees on the importance of data confidentiality, privacy protection and the protection of your data.

Contact

If you have questions or concerns about how we treat your personal information and how we use it or would like to exercise your rights, you may contact us here:

  1. By e-mail address: borel@borel.hr
  2. By phone: +385 1 3310216 
  3. At the address: Industrijska 1, Zaprešić, Croatia

In accordance with applicable legal regulations governing the protection of personal data, each request/query will be resolved as soon as possible, or at the latest within 30 days of receipt.

When contacting and setting up these requests, we will make reasonable efforts to verify your identity and prevent unauthorized processing of your personal information.

Cookie Policy

We use cookies to help improve your experience of our website at https://borel-lift.hr.This cookie policy is part of Borel Lift d.o.o.’s privacy policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://borel-lift.hr. In such a case, we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.